Frequently Asked Questions
Booking & Pick-Up
Collection is from our base in the Ochil Foothills.
Yes – we offer airport transfers from Edinburgh or Glasgow for £80* (subject to flight times). For hires of 7 nights or more, airport transfers are free.
Free parking is available at our base for the duration of your hire. Vehicles are left at the owner’s risk.
Collection: from 2pm
Return: by 11am
Yes, subject to availability and an additional fee. Please request this when booking.
Drivers & Insurance
Drivers must be aged 21–79 and hold a full UK, EU, Australian, or New Zealand licence for at least 2 years.
Minor offences may be accepted, but please contact us before booking.
Yes – fully comprehensive insurance is included. Annual EU cover is also included.
No – we recommend taking out separate travel insurance for valuables.
Our standard excess is £750.
A £250 security deposit is taken as a holding charge on your credit card and released once the vehicle is checked back in and no damage is reported.
Campervan Features & Comfort
Each van sleeps up to 4 people in 2 double beds.
Yes – all vans are fitted with efficient heaters to keep you cosy.
No fixed toilets are installed, but a portable camping toilet can be added as an optional extra. Showers are not included, but most campsites provide these facilities.
Premium bedding packs are available as an optional extra at booking.
Yes – gas is supplied for cooking and heating, and is included in your hire.
Yes – Wi-Fi is available in our campervans, but coverage can be limited in the more rural parts of the Highlands. We encourage guests to embrace the opportunity for a digital detox and enjoy Scotland’s great outdoors.
Yes – well-behaved dogs are welcome for an additional fee.
Travel & Restrictions
Yes – mileage is limited to 150 miles per day. We encourage you to take your time, stop often, and soak in the stunning sights Scotland has to offer.
Yes – annual EU cover is included in your insurance.
When booking a ferry, select car/van/campervan. Please avoid choosing the motorhome option, as this usually falls under a larger and more costly category.
Support & Emergencies
All hires include 24/7 roadside assistance. In the unlikely event of a breakdown, you’ll be supported quickly and safely.
Contact us immediately. We’ll guide you on next steps and handle insurance where required.
Extras & Add-Ons
Yes – extras such as paddleboards, wetsuits, fire pits, or premium bedding can be added any time before your collection date.
Yes – we provide a 10% Camping & Caravan Club discount for all hires.
Policies & Payments
No minimum hire in mid or off-peak seasons. A 2-night minimum applies in peak season.
Free cancellation is available up to 30 days before hire. Within 30 days, cancellation charges apply.
We occasionally run seasonal promotions – keep an eye on our website and social media.